Privacy policy
Digital Duo ("we", "us") is an AI digital marketing and business automation agency based in Dubai, UAE. This policy explains what personal information we collect when you visit digitalduo.ae, fill in one of our forms (including lead forms on Facebook, Instagram or TikTok), or message us on WhatsApp, and how we use it.
What we collect
- Details you give us: your name, email, phone or WhatsApp number, company name, company size, the services you are interested in, and anything you write in a message.
- Lead form data: when you submit a lead form on Facebook, Instagram or TikTok, the platform shares the answers you submitted with us.
- Website usage data: we use the Meta Pixel and similar tools, which may set cookies and collect information such as pages visited, the device and browser used, and whether you contacted us. This helps us measure our ads and show them to relevant people.
How we use it
- To contact you about the call, quote or service you asked about.
- To prepare for and run your free AI audit or consultation.
- To measure and improve our advertising and our website.
- To send you occasional updates, only if you agree to them. You can opt out at any time.
We do not sell your personal information.
Who we share it with
We only share information with services that help us run our business, such as Meta (Facebook, Instagram, WhatsApp), TikTok, Google Workspace (email), Cloudflare (website hosting) and Web3Forms (website form delivery). Each processes data under its own privacy policy. We may also disclose information if the law requires it.
How long we keep it
We keep enquiry and lead details for as long as needed to respond to you and manage any work together, and for up to 24 months afterwards unless you ask us to delete them sooner.
Your choices and rights
- Ask for a copy of the personal information we hold about you.
- Ask us to correct or delete it.
- Withdraw consent to marketing messages at any time.
- Control cookies in your browser settings and your ad preferences in your Facebook, Instagram and TikTok settings.
Contact
For any privacy question or request, email [email protected] or message us on WhatsApp at +971 58 847 1317.